Tell us about your role at JNS Foods
I’m an Office Manager here at JNS Foods and I manage the administrative side of the business. My team handles order processing, logistics, customer service, accounts receivables… just to name a few daily tasks.
What does a typical day look like for you?
My day starts at 8am, I review my emails and take a look at any urgent issues we may have. Quick chat with the team if there is anything out of the ordinary we need to take care of. I spend a lot of time “putting out fires” and implementing/ improving the overall workflow and processes. Invoicing and handling Accounts Receivables take majority of my time as well.
What’s been your favorite project or accomplishment at JNS?
First building my team from zero and then developing our CRM software with my team to where it is today.
How has your role evolved since you started?
Yes, a lot! Finding the right people was the biggest challenge, but once we had that taken care of things started to fall into place. I used to do everything that my team currently does, but once I had a team in place I was able to focus on other areas of the business and making improvements. Moving paperless was a big step, but I was happy to be part of that process.
What’s your favorite thing about working at JNS?
Even though we pretty much do the same thing every day, somehow no day is the same. There is always something that keeps me on my toes and I learn something new every day. This is why my job doesn’t get boring and that’s probably my favorite part.
How would you describe the culture at JNS Foods?
I love the open-door policy; the owners are understanding and approachable. I don’t like to micromanage and I’m happy to know that the owners are the same. We all know our responsibilities and make sure we hit our goals daily.
